RESERVATION POLICY
Dress Code (from 17:00)

From 17:00 onwards, guests wearing ski clothing or ski boots will not be admitted.
We take pride in offering an elegant and historic atmosphere; therefore, disruptive or inappropriate behaviour is not accepted.
In the event of non-compliance, we reserve the right to ask guests to leave the restaurant and to charge the applicable no-show fee.

Arrival Time

If you are running late or need to cancel your reservation, please notify us as early as possible.
We will hold your table for up to 15 minutes after the reserved time.

À la Carte Reservations - Cancellation, Changes & No-Show Fees

For à la carte reservations of up to 15 people, cancellations and changes to the number of guests must be made at least 24 hours before the reservation.

For à la carte reservations of 16 people or more, cancellations and changes to the number of guests must be made in writing at least 72 hours before the reservation.

For cancellations, no-shows or reductions in guest numbers after the applicable deadline, the following fee will be charged:

Lunch: €25 per person
Evening: €40 per person

For groups of 16 people or more, a deposit may be required. Any deposit paid will be applied towards the final bill.

Group Menu Reservations - Cancellation, Changes & No-Show Fees

For reservations with a pre-arranged group menu, cancellations and changes to the number of guests must be made at least 10 days before the reservation.

A deposit of €50 per adult and €25 per child (up to 15 years of age) is required.

The deposit is fully refundable for cancellations or reductions in guest numbers received at least 10 days before the reservation. After this deadline, the deposit for cancelled guests or reductions in guest numbers will be retained as the cancellation fee.

All changes and cancellations must be submitted in writing and received within the applicable deadlines.

Any fees incurred from payments made from outside the EU are the sole responsibility of the sender.

Allergies & Dietary Requirements

Please inform us of any intolerances, allergies, or special dietary needs — including vegetarian or vegan — at least 24 hours in advance, so that we can prepare accordingly.

Dogs

Dogs are only permitted in our restaurant with prior consent.

Disagreement with the Policy

If you do not agree with our reservation policy, please contact us promptly at:
anfrage@museum-restaurant.at

ALLERGY INFORMATION

The labelling of the 14 main allergens is carried out in accordance with the EU Food Information Regulation 1169/2011. Please be aware that additional substances may also trigger allergies or intolerances.

Despite careful preparation, dishes may contain traces of other ingredients used in our kitchen. Complete avoidance of cross-contamination cannot be guaranteed.

Please inform us of any allergies in advance. We will do our utmost to offer suitable options; however, absolute allergen-free conditions cannot be guaranteed.